Privacy Policy

Nutrition Nook – Privacy Policy

Effective Date: 30-01-2026

At Nutrition Nook (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information when you access or use our website, mobile applications, and related services (collectively, the “Platform”). By using the Platform, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide when you register, place orders, contact support, or use features of the Platform. This may include:

  • Name, email address, and mobile number
  • Delivery and billing addresses
  • Account login credentials
  • Payment and transaction details (processed securely by payment partners)

b. Device and Usage Information

We automatically collect certain information when you interact with the Platform, including:

  • Device type, browser type, IP address, and operating system
  • Unique device identifiers
  • App usage data, pages visited, and interaction times
  • Location data (with your permission) to enable delivery services

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling food orders
  • Managing user accounts and preferences
  • Sending order updates, notifications, and customer support messages
  • Improving platform features, recommendations, and user experience
  • Marketing communications, where permitted by law
  • Preventing fraud and ensuring platform security
  • Complying with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

  • Restaurant partners and home chefs to fulfill orders
  • Delivery partners for order pickup and delivery
  • Third-party service providers such as payment gateways, analytics providers, and communication services
  • Government or legal authorities when required by law

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, remember preferences, analyze usage trends, and improve our services. You may control cookie preferences through your browser settings; however, disabling cookies may affect some features of the Platform.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Subject to applicable laws, you have the right to:

  • Access and update your personal information
  • Opt out of promotional communications
  • Request deletion of your personal data
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@nutritionnook.com.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@nutritionnook.com
Company: Nutrition Nook
Address: [Your Registered Business Address]