Data Deletion

Nutrition Nook – Data Deletion Policy

Effective Date: 30-01-2026

At Nutrition Nook (“we”, “us”, “our”), we respect your privacy and your right to control your personal information. This Data Deletion Policy explains how users can request deletion of their personal data collected and processed through our website, mobile applications, and related services (collectively, the “Platform”).

1. User Right to Data Deletion

You have the right to request deletion of your personal data that we hold, subject to applicable laws and legitimate business requirements. Upon receiving a valid request, we will take reasonable steps to delete or anonymize your personal information from our systems.

2. What Data Can Be Deleted

The following types of data may be deleted upon request:

  • Name, email address, and mobile number
  • Delivery addresses
  • Profile and account information
  • App usage and interaction data
  • Marketing preferences and communication history

3. Data That Cannot Be Immediately Deleted

Certain information may be retained for a limited period if required for:

  • Compliance with legal, tax, accounting, or regulatory obligations
  • Fraud detection, dispute resolution, or enforcement of our Terms
  • Completion of ongoing transactions or refunds
  • Security, audit, or risk management purposes

Such retained data will be securely stored and accessed only when legally required.

4. How to Request Data Deletion

You may request deletion of your personal data using any of the following methods:

  • Email us at: privacy@nutritionnook.com
  • Submit a request via in-app account settings (if available)
  • Raise a request through our customer support channel

Your request should include sufficient information to verify your identity, such as your registered email address or phone number.

5. Verification and Processing Time

  • We may verify your identity before processing the request
  • Requests are typically processed within 7–30 business days
  • You will be notified once your data deletion request is completed

6. Effect of Data Deletion

Once your data is deleted:

  • Your Nutrition Nook account will be permanently deactivated
  • You will lose access to order history, saved addresses, and preferences
  • Deleted data cannot be recovered

To use the Platform again, you will need to create a new account.

7. Third-Party Data

Where your personal data has been shared with third-party service providers such as payment processors or delivery partners, we will take reasonable steps to notify them of your deletion request, subject to their legal and retention obligations.

8. Data Retention After Deletion

We may retain anonymized or aggregated data for analytics, reporting, and service improvement purposes. This data does not identify you personally.

9. Policy Updates

We may update this Data Deletion Policy from time to time. Any changes will be posted on the Platform with a revised effective date. Continued use of the Platform after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions regarding this Data Deletion Policy, please contact us:

Email: privacy@nutritionnook.com
Company: Nutrition Nook
Address: [Your Registered Business Address]